Performance degradation on Reseller Servers

  • Thursday, 21st September, 2023
  • 14:38pm

Dear Valued Customers,

We want to inform you that we are currently experiencing a performance degradation issue on our reseller hosting servers. Our dedicated team of specialists is actively addressing this situation to restore the server's performance to its normal state.

Issue Details:

  • Affected Servers: Reseller Hosting servers
  • Performance Degradation: Slower response times and decreased server performance.

Our technical team is working diligently to identify the root cause of this issue and implement the necessary fixes to ensure optimal server performance. We understand the importance of a stable hosting environment for your websites and services, and we are committed to resolving this matter as quickly as possible.

Impact on Your Services: During this period of performance degradation, you may experience slower website loading times and potential interruptions in your services hosted on reseller hosting servers. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Updates and Communication: We will provide regular updates on the progress of the maintenance and restoration process through our official communication channels. Please stay tuned to our support portal or your registered email address for the latest information.

Contact Us: If you have any immediate concerns or questions, please do not hesitate to reach out to our support team via support ticket, live chat or technical support agent. 

We understand how critical reliable hosting services are to your online presence, and we are committed to resolving this issue swiftly. Your satisfaction is our top priority, and we thank you for your trust in our services.

We apologize for any inconvenience this situation may cause and appreciate your patience as we work to ensure the continued quality of our hosting services.

Sincerely,

Sri Lanka Hosting Service

« Back